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Our Solutions

Inbound/Outbound PBX (Manual/Progressive Call)
Brings big business PBX features to small and medium-sized businesses. The FreePBX application platform makes it fast and simple to install and configure your business-class telephony system. With unlimited extensions, voicemail-to-email, music on hold, call parking, analog lines or high density T1/E1 circuits and many other features.

Predictive Dialer (Automated Call)
VICIDIAL is part of a suite of programs that are designed to interact with the Asterisk PBX Phone system at a client computer level to extend the functionality of your phone and system. The main GUI application, astGUIclient, is a set of PHP Web-based scripts utilizing Javascript and XMLHTTPRequest functions that work through a browser to give realtime information and functionality with nothing more than an Internet browser on the client computer. Another component included with the astGUIclient package is the VICIDIAL auto-dialer, a list dialer which can dial one-call-at-a-time or be put in auto-dial mode to act as a predictive dialer. It can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL fronters, and allows for remote agents that may only have a phone.

VPN (Virtual Private Network)
As a business grows, it might expand to multiple shops or offices across the country and around the world. To keep things running efficiently, the people working in those locations need a fast, secure and reliable way to share information across computer networks. In addition, traveling employees like salespeople need an equally secure and reliable way to connect to their business’s computer network from remote locations.

One popular technology to accomplish these goals is a VPN (virtual private network). A VPN is a private network that uses a public network (usually the Internet) to connect remote sites or users together. The VPN uses “virtual” connections routed through the Internet from the business’s private network to the remote site or employee. By using a VPN, businesses ensure security — anyone intercepting the encrypted data can’t read it.

Website Development, SEO (Search Engine Optimization) and Advertisement
Provide hi-end web design and web development solutions, real world results to our clients at competitive prices in a most efficient and qualitative manner.

Our Clients

Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service.

Copyright © 2015 LYCHEES Information Technology Solutions. All rights reserved.
Formerly Global IT Works Solutions